AI offers opportunities to streamline your organization’s hiring processes. Today’s HR departments need help finding the right talent for their open positions. These challenges include sorting through thousands of resume responses to a single job post only to find that a GPT chatbot wrote and submitted most. HR managers are fighting through only to discover a need for more available laborers with the skills they need for certain IT positions.
Many department heads are beginning to use AI in their HR department, and these tools can enhance the hiring process and be a natural stress relief for your HR staff. AI is still relatively new to HR departments. How can your HR team best implement AI in their departments? What tasks can be handled by AI? While you may have thought about using AI to scan resumes, how else can AI improve your company’s hiring and employment processes?
Tasks AI Can Manage in HR
Here are a few of the possibilities for AI:
- Records management
- Performance review
- Employee assessments
Overall, AI can improve your current HR methods by allowing HR professionals to leverage the power of machine learning algorithms to streamline tasks and enhance their ability to make better hiring decisions.
How AI Enhances the Hiring Process
Your HR managers may need a background in IT, AI, machine learning, or other new technologies. Most HR departments are filled with individuals who know people, not tech. So, what tasks can be managed with AI in your HR department? Where do you begin? According to Helen Poitevin, a leading Gartner researcher, if your organization struggles to find a specialist while wading through a high volume of resumes, it will be more likely to incorporate AI technologies in its recruitment strategy.
“Overall, AI applications can analyze and interpret candidates’ responses and predict candidates’ degree of fit and performance for current vacancies and other potential roles. AI applications should also be able to take over repetitive administrative tasks and enable recruiters to focus on strategic tasks.” -Helen Poitevin, Gartner.
The White House understands that HR departments are managing more job applicants per job. A recent study has shown that AI is helping resolve the demands on HR teams. AI can manage emails, read resumes, and collect information on your potential new hire’s background. HR management will gain needed insight from the data collected, which will help in any hiring decision.
Here are several AI tools recommended in the report and how they can be implemented into your hiring and recruitment strategies.
Chatbots – Your Time Saver
ChatGPT can save time in the hiring process in several ways:
- Screening candidates: ChatGPT can screen candidates by asking them a set of predefined questions to evaluate their skills, experience, and qualifications. The chatbot can help filter out unsuitable candidates to save time in the recruitment process.
- Initial interviews: ChatGPT can also conduct initial interviews with candidates. This tool can save time for recruiters by allowing them to interview multiple candidates simultaneously. ChatGPT can also ask follow-up questions based on the candidate’s answers, which can help recruiters better understand the candidate’s skills and experience.
- FAQ responses: ChatGPT can answer frequently asked questions about the company, the job, and the application process. Chatbots can save time for recruiters who would otherwise have to respond to these queries manually.
- Schedule management: ChatGPT can also help manage the scheduling of interviews and follow-up meetings, which can be time-consuming for recruiters. ChatGPT can suggest times and dates based on the availability of both the recruiter and the candidate and can even send reminders to both parties to ensure they attend their scheduled meetings.
Overall, by automating various aspects of the hiring process, ChatGPT can help recruiters save time and increase efficiency.” – ChatGPT4.
Do you want to know how well ChatGPT will perform these critical tasks? Do you worry that it will make the hiring process impersonal? ChatGPT4 is extremely powerful and has excellent natural language processing features. ChatGPT works well communicating with potential talent and delivers it seamlessly. Want proof? The above item description of how chatbots can save you time was written entirely with ChatGPT4. Could you tell it was AI-written?
Personalized Email Automation – Your Communicator
HR managers can use AI tools to personalize communication and ongoing engagement with candidates. It is possible to tailor communication to the individual applicant. AI can review resumes, social media profiles, and online activity to gain insight into the individual being hired by your company. You can know their interests, preferences, and even their communication styles. AI can use this information to send emails and other messaging to candidates, increasing engagement. Personal messaging also makes potential hires feel more valued.
HR departments can implement AI-powered email automation applications to deliver personalized email campaigns to keep candidates engaged. The same tool will also analyze personal information related to the candidate to create custom emails that speak to the individual. Follow-up and assessment emails can also be automated to inform your candidate about their place in the hiring process.
It is increasingly important to focus on the candidate’s experience, similar to your organization’s focus on customer experience. AI can also learn more about the applicant’s sentiments about the hiring process. Your HR leaders can review this information, identify the pain points in their employee hiring process, and work towards improving.
Your HR management can develop AI-powered video interview tools to deliver an improved candidate experience. AI uses facial recognition and natural language processing to provide powerful insights to recruiters. AI can analyze speech patterns and body language to help recruiters better understand the individual they are choosing to hire. Job interviews can also be automated, saving your HR staff time screening candidates.
Today’s HR departments often find that after they post an opening, they canget bombarded with thousands of resumes. While many are looking for work, there are now programs using ChatGPT that automatically apply for thousands of jobs at once. AI has been used to scan resumes to choose which may be a better fit for the position. This tool is even more critical now when HR managers have to sort out those with a genuine interest in the job and those automating applications.
Some positions may require an assessment of skills. Results from tests such as technical skills tests or personality tests can be delivered to both the candidate and HR, allowing both to gain helpful insights into the personality and skills of the applicant. Testing and scoring can be automated through email notices.
When HR departments leverage AI, a more engaging and personalized experience can be created and delivered to potential new hires. The ease of applying, interviewing, and testing with personalized results can influence top talent by making your company appear more attractive.
Creating an AI Action Plan
According to studies by Gartner, HR departments must proactively lead their organization in learning to use AI to automate many tasks effectively. It will be essential to develop a strategy that improves the jobs and task performance of current staff but also to deliver the capacity to attract top talent. HR departments will need to be involved in building the skill sets of their existing workforce. Gartner suggests improving employee engagement, compensation packages, and training opportunities to make this transition seamless.
Humanizing Your Search for Automation and IT Specialists with MENA Alliances
Many HR leaders will find gaining the knowledge to use AI and add task automation effectively overwhelming. To overcome this, adding an AI or IT specialist to your HR department may help with the transition. You must include these strategies to create an effective hiring and recruitment program for your company, but do you need help with hiring issues? Where can you find top automation specialists, developers, and IT staff to help incorporate AI into your hiring and recruitment strategies? How can you enhance the hiring experience for your new hire?
Here, at MENA Alliances, we can help you source from a wealth of verified, skilled talent – ready to start immediately. Finding AI and automation specialists can be done quickly, getting you started on building your HR department’s future. We help humanize the hiring and recruitment process for corporations worldwide. Our service can help you make impactful hiring decisions that can build a better global community.
We thank you for your interest in our service, we’d like to be able to personally answer any questions you may have. Let’s schedule a call and talk more on your specific hiring needs and how we can help. You can conveniently schedule the call at your convenience. We look forward to hearing from you!
Omale, G. (2019, June 19). Gartner Identifies Three Most Common AI Use Cases in HR and Recruiting. Retrieved from Gartner: https://www.gartner.com/en/newsroom/press-releases/2019-06-19-gartner-identifies-three-most-common-ai-use-cases-in-
THE IMPACT OF ARTIFICIAL INTELLIGENCE ON THE FUTURE OF WORKFORCES IN THE EUROPEAN UNION AND THE UNITED STATES OF AMERICA. (2022, 12). Retrieved from White House: https://www.whitehouse.gov/wp-content/uploads/2022/12/TTC-EC-CEA-AI-Report-12052022-1.pdf
Wiles, J. (2018, October 29). Action Plan for HR as Artificial Intelligence Spreads. Retrieved from Gartner: https://www.gartner.com/smarterwithgartner/action-plan-for-hr-as-artificial-intelligence-spreads